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Questions Asked Frequently |
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 Being masters at cookie baking is not always as easy as it seems. There are a lot of responsibilities, like testing, and testing again to keep our customers happy and healthy. Not only skill but also dedication and quality control have a big role in the process of making world's nicest cookies.
And then there will always be these burning questions. And because some of these questions are for us, we decided to already give you some answers right here. If you can't find your question here and the answer doesn't seem to be anywhere either, of course you can always contact us by email or phone. We'll be happy to assist.
Why Our Cookies Taste So Good?
Dedication, Care & Experience
The bottom line? Because we put much care and dedication in the preparing/ making of our delicious Cannabis Cookies. A perfect balance of ingredients prepared by our chef, according to a traditional recipe makes for the best tasting biscuits on the planet! We hope you can agree.
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Can I Take These Cookies Home?
In Short? "Yes You Can!"
Planning to surprise someone? Or just couldn't be without them? Just so you know, Cannabis Cookies are most likely also sold in your country by one of our distributors.
Hemperium & Hanf Zeit's Cannabis Cookies are made from with Hemp from certified Hemp seeds and are therefor 'T.H.C. free'. This makes our cookie technically legal all over the world.
Still we would like to advise you to inform yourself of your local laws to avoid any conflict. In some countries the leaf, or symbol of a hemp leaf is does not stand for personal freedom.
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How Many Cookies Do I Get?
Just Enough To Share
Well... there are 150 grams worth of Cannabis Cookies in one tub. And because this is a hand-made product every next cookie is even more special than the one before. If you manage to count them as soon as you have opened the package you might get to 8 pieces. If at any moment you think you are going to run out we immediately advise you to find a retailer.
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How Do I Clean My Cookies?
Oh No.. You Dropped Them?
Remember there is still something like the five-second rule. Brush it off, blow on it or hold it in your right hand, stretch out your right arm and turn in circles counter clockwise as fast as you can till you have spun off all the bacteria. Make sure you have enough space to do this without knocking over the nice vase. (B.t.w. The Myth of the five-second rule has been BUSTED on that tv show)
And now the real answer...
We do not use Cookies on our website so if you want some, you'll really have to go to one of our retailers.
To 'clean' your cookies, follow the steps below. (Please note that while deleting your cookies may resolve your problem, it will also remove your saved settings for sites you've previously visited.)
Microsoft - Internet Explorer (IE)
1. Open IE and click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "General" tab if it isn't selected already.
4. Under the heading "Temporary Internet files," click on "Delete Cookies..."
5. Click "OK" for the "Delete all cookies in the Temporary Internet Files folder?" prompt.
6. Click "OK" to exit.
Mozilla - Firefox
1. Open Firefox and click on the "Tools" menu.
2. Select "Options."
3. Click on the "Privacy" icon on the left.
4. Select "Cookies" and click on "View Cookies"
5. Select google.com from the list and press "remove cookie."
6. Click "OK" to exit.
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Where Can I Get Some Cookies?
More And More Places
Hemperium & Hanf Zeit products are available in mini supermarkets, trend shops, eco shops, drugstores, tobacco shops, gift shops, newspaper stands, head shops, souvenir shops and more.
Of course there are also many places online where you can get our delicious Hemp Products.
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Why Are They Cannabis Cookies?
Well... It's What They Are!
Like Chocolate Cookies have Chocolate in them, our cookies have Cannabis in them. To be exact; Certified Hemp from the Cannabis family. But because not everybody knows or recognizes the word Hemp we use the word Cannabis.
A field of Cannabis could be Hemp. But a field of Hemp is always Cannabis. Like Marijuana is Cannabis. But not all Cannabis is Marijuana. Still following that? If not, no problem read this >>
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Do You Know Cookie Monster?
Well of course.. And who doesn't?
He works free-lance for us. You didn't really think we could do all the testing ourselves did you? Besides... All the years combined, including yours could not outdo his expercience. Just because you eat cookies, doesn't make you a Cookie Monster you know.
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(All Hemperium & Hanf Zeit products are made with and from EU certifiied Hemp with a T.H.C. level below 0,2%)
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